Privacy and cookies

Only what you type into a form on this site:

• Enquiry form: your name, email address, preferred dates, number of travellers, and anything you add in the notes.
• Newsletter sign-up: your email address in the footer. The offers popup also asks for your name and WhatsApp number, so we can send the welcome offer and reach you on the channel you prefer.

We do not ask for passport details, payment details or health information on this site. If a trip needs them we ask directly, and only for that booking.

• To reply to your enquiry and prepare your proposal.
• To arrange the trip, once you have accepted a proposal.
• To send occasional notes on where we are arranging next, only if you signed up. Every email has a way to stop them.

We do not sell your information. When you book, we pass the details a supplier needs to deliver your booking, such as a hotel, airline or ticketing partner, and nothing more.

Meta and TikTok receive the advertising measurements described under Cookies, which do not include anything you type into a form.

Service providers who store or process data for us: Hostinger, which hosts this site; Resend, which sends the confirmation email after an enquiry; Chatwoot, where enquiries and messages are read; and HubSpot, which holds the contact record. Google Fonts serves the typefaces, and open.er-api.com supplies the exchange rates behind the currency switcher. Neither of those two receives anything you type.

Enquiries are kept while we are arranging your trip and for seven years afterwards, which is the period UAE law requires commercial records to be retained. Newsletter sign-ups are kept until you unsubscribe.

You can ask to see the information we hold about you, correct it, or have it deleted. Email privacy@bluepanda.ae and we will respond within 30 days.

While we are advertising, this site loads the Meta pixel and the TikTok pixel. They set cookies in your browser and tell Meta and TikTok which pages you opened and whether you sent an enquiry or signed up for offers. That is how we know which advertisement brought you here, and it is the only measurement on the site.

Nothing you type is sent to them. The pixels report that an enquiry happened, not your name, your email address or the trip you asked about. We do not use analytics, session recording or any other tracker.

You can turn this off. Blocking third-party cookies in your browser, or using its tracking protection, stops both pixels, and your Meta and TikTok account settings control how each of them uses what it collects. Nothing on this site stops working if you block them.

One other thing is stored in your browser and never sent anywhere: the currency you choose, and whether you have already seen the offers popup.